Privacy Policy

Effective Date: August 2026

At AeroSouq, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide while using our website and services.

1. Information We Collect

We may collect the following types of information:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and shipping information
  • Payment details
  • IP address
  • Browser information and device data
  • Communication records and inquiries

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing orders and transactions
  • Providing customer support
  • Responding to inquiries and requests
  • Improving our products and services
  • Maintaining the security of our website
  • Sending updates, promotional materials, and newsletters (with your consent)
  • Complying with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance the user experience, analyze website traffic, and improve website performance. Users may choose to disable cookies through their browser settings. However, doing so may affect certain features and functionalities of the website.

4. Sharing of Information

AeroSouq does not sell, rent, or trade personal information to third parties. Information may be shared only with trusted service providers involved in payment processing, order fulfillment, website hosting, and legal compliance.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Services

Our website may contain links to third-party websites, services, and payment gateways. We are not responsible for the privacy practices of these external websites.

7. Your Rights

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Request the deletion of your information where permitted by law.
  • Withdraw consent for marketing communications.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 years.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us.

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