Privacy Policy

Effective Date: August 2026

At AeroSouq, we are committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information:

Full name.
Email address.
Phone number.
Company name.
Billing and shipping information.
Payment-related information.
IP address.
Browser and device information.
Records of communications, inquiries, and requests.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Processing orders and transactions.
Providing customer support.
Responding to inquiries and requests.
Improving our products and services.
Maintaining and improving website security.
Sending promotional offers and newsletters when you have provided your consent.
Complying with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website performance.
You can disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.

4. Sharing of Information

AeroSouq does not sell or rent your personal information.
We may share certain information with trusted service providers when necessary to operate our website and provide our services, including payment processing, website hosting, delivery services, technical support, or when required to comply with applicable legal or regulatory requirements.
These service providers are expected to handle your information only for the purposes for which it was provided and in accordance with applicable requirements.

5. Information Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites, services, or payment platforms.
AeroSouq is not responsible for the privacy practices, security, or content of third-party websites and services. We recommend reviewing the privacy policies of any third-party services you access.

7. Your Rights

Subject to applicable laws and regulations, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally permitted.
Withdraw your consent to receive marketing communications.
Request information about how your personal information is being used.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that personal information has been collected from a child, we will take reasonable steps to delete it where required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws and regulations.
Any updates will be published on this page with the revised effective date.